Terms and Conditions

Terms & Conditions

1. Introduction

Welcome to CL Events & All in Blooms! By accessing and using our website, you agree to comply with the following Terms and Conditions, which govern your use of the services and products offered on our site. If you do not agree with these terms, please refrain from using the website.

2. Company Information

  • CL Events
    Address: Sublot 34 (Lot 14167) 1st Floor Metro City Jalan Matang, 93050, Sarawak
    Phone: 013-665 6605

  • All in Blooms
    Address: Lot11430, Block 11, MTLD, One Jaya – The Lifestyle Mall, Jalan Song, Tabuan Heights, 93050 Kuching, Sarawak
    Phone: 013-636 3065

3. Products and Services

We offer a wide range of products and services, including but not limited to:

  • Balloon Supplies: Foil, Latex, Bubble Balloons, Balloon Accessories

  • Floral Supplies: Wrapping, Vases, Artificial Flowers, Preserved Flowers, Soap Flowers

  • Rental Services: Fabric Draping, Backdrops, Dessert Stands, Lighting Equipment, Wedding Supplies, etc.

  • Ready-to-Deliver Bouquets: Fresh, Soap, and Preserved Flower Bouquets

  • Event Decoration: Birthday, Wedding, Corporate, Seasonal Decorations

  • Cake & Dessert: Custom cakes and desserts for events

4. Rental Terms

  • Rental Period: The rental period is determined by the booking slot and must be returned in original condition according to the specified return time.

  • Conditions for Rentals: All rented items must be returned in their original condition. Any damage or loss of rental items will incur charges.

5. Payment Terms

  • Accepted Payments: We accept cash or bank transfers for payment.

  • Payment Timing: Full payment must be made upon confirmation of your order or booking.

6. Cancellation and Refund

  • No Cancellation: Once a booking or sale is confirmed via WhatsApp, cancellations will not be accepted.

  • No Refund: We do not offer refunds for any orders, rentals, or services after confirmation.

7. User Information

When you make a purchase or book a service, we may collect your personal data (name, IC, phone, email, address) for delivery and guest information verification purposes. This information will only be shared with shipping companies for the purpose of fulfilling your order.

8. Liability

CL Events & All in Blooms is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products.

9. Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising will be handled in the courts of Kuching, Sarawak.